JAWS Annual Student License

What is the Portal?

The Portal is where your JAWS and ZoomText licenses are managed. If you register a license for your own use, you’ll need to make a Portal account. No one under the age of 18 should make a Portal account, so please ensure that the account is made by a teacher, parent, or IT professional. You can also register multiple licenses to a single account and doing so can make it much easier to manage those licenses.

I received an email from Freedom Scientific and I don’t know if I should I register this license or forward it on to someone else?

If you’re an EOT, EOT assistant, or administrator placing an order for someone else, you’ll likely forward it on to that person. If you’re a teacher, parent, or IT professional that is managing an installation for a student under the age of 18, you’ll want to register the license for yourself and just manage the license through the Portal on their behalf. No one under the age of 18 should have an account in the Portal.

Can I put the email address of the person that will receive the license in the order form instead of forwarding them the email from Freedom Scientific and APH?

No, unfortunately that functionality is not currently available. We will update this answer if that changes.

How do I renew my license?

For now, licenses cannot be renewed. You’ll need to purchase or activate a previously purchased license when your current license expires.

What are the system requirements for JAWS?

• Operating System: Windows® 11, Windows 10, Windows Server® 2019, and Windows Server 2016
• Processor: 2.0 GHz i5 dual core or higher processor recommended
• RAM: 8 GB or more recommended
• Hard drive: 2 GB with more space required for additional voices. SSD drive recommended
• Video: Video/Graphics card with support for DirectX 9 or later with WDDM 1.0 driver. 1024×768 display resolution
• Sound: Windows compatible sound card (for speech)

How do I install JAWS?

To start, you’ll need to register the license in the Portal to your account. Once you’ve done that, inside the Portal you’ll find your license or licenses on the My Products page. They’ll be denoted by product, so if you have multiple licenses, you could have a batch of JAWS and/or ZoomText licenses. Use the link for the kind of product you’d like to activate.

From there, you’ll select the option to “Activate this computer”. Then a custom activation file will be downloaded to your computer. Run the file when the download completes to activate your computer and finish installing JAWS.

Contact Customer Service to discuss your warranty options.